NRG Energy
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
NRG Energy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NRG Energy has 1.8 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, No pros at all, Sources of earning.
Cons: Blindsides your bill, Dubious sales and pricing practises, Increases your consumption charges 200-1000 percent.Recent recommendations regarding this business are as follows: "If uninterrupted electrical service is important, seriously consider other options.", "Stay with your original electric company, in the long run, you will pay less with them.", "Oh *** No", "withdrawal not received", "I just submitted my request, so for now I can not say anything about this, let me get any response from them, and I'll update accordingly".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NRG Energy has 1.8 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap, No pros at all, Sources of earning.
Cons: Blindsides your bill, Dubious sales and pricing practises, Increases your consumption charges 200-1000 percent.Recent recommendations regarding this business are as follows: "If uninterrupted electrical service is important, seriously consider other options.", "Stay with your original electric company, in the long run, you will pay less with them.", "Oh *** No", "withdrawal not received", "I just submitted my request, so for now I can not say anything about this, let me get any response from them, and I'll update accordingly".
Most users ask NRG Energy for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top NRG Energy Reviews
"To see if I needed to update information. To get help with mobile app."
Took care of my account. But when it came to the help with my mobile app problem it was like she was there and said something to me and then disappeared on me....
"Lost my payment and turned off my electricty."
Lost my payment and after 2 months still haven't posted it. Turned my electricity off for non payment, so I had to pay twice to get it turned on plus a late...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost my payment and turned off my electricty.
- Cheap
- Reliability and poor customer service very unorganized
Preferred solution: Full refund
User's recommendation: If uninterrupted electrical service is important, seriously consider other options.
This company is horrible
- No pros at all
- Overcharging on my bill
Preferred solution: Cancel my policy
Port Huron, Michigan
Protection Plan
Fairborn, Ohio
Cancel service
Dover, Delaware
My delivery charge was much higher than expected
User's recommendation: Stay with your original electric company, in the long run, you will pay less with them.
Philadelphia, Pennsylvania
Nrg Lied about I still will be with PGW I want to cancel my services with NRG
Cincinnati, Ohio
Been getting charge
Tallmadge, Ohio
Cancel service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
8000 not reflected
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Berea, Ohio
Refund
- Scam
- Increases your consumption charges 200-1000 percent
- Blindsides your bill
Preferred solution: Full refund
User's recommendation: Dont give the light of day to these people. SCAM!!!
Philadelphia, Pennsylvania
CARMAN
User's recommendation: Oh *** No
Mount Orab, Ohio
To see if I needed to update information. To get help with mobile app.
- Mobile app isnt the greatest
Preferred solution: I would like to be able to use the mobile app.
User's recommendation: Don't bother with the app.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Forget ngr security password
Preferred solution: I forget my ngr security password plz help me i realy sorry
User's recommendation: Plz help me i am thankfull u
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Recharge issue
I have send transaction successfully in the account of alflah bank 019410****0230 (Muhammad raees ahmad) from the easypaisa account 0341134**** But not showing in NGR account after confirmation Please solve the issue Transaction date: 12 September 2022
- Sources of earning
- Recharge issue
Preferred solution: Full refund
Sialkot, Punjab Province
Security code issue
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Karachi, Sindh
Withdrawal amout yet not received
User's recommendation: withdrawal not received
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